Tunihealth Assistance
Tunihealth Assistance is a Tunisian company whose purpose is to provide medical assistance services, health claims management and third-party payment.
Our expertise in the medical field allows us to offer health solutions adapted to the needs of our partners through subcontracting agreements.
With Tunihealth assistance, excellence is not an act but a habit.
Our services
The vast majority of our health problems stem from everyday worries.
With Tunihealth assistance, regain your health and joy of living and benefit from:
Telephone assistance
The Tunihealth assistance 24/7 contact center offers insured members, through a highly qualified team, all types of assistance necessary for the smooth running of the process.
The Tunihealth advisor ensures:
Process reimbursement requests in real time
Advice, follow-up and guidance
Control reimbursements
Medical assistance
Tunihealth assistance offers insured members an assistance service to manage all medical emergency situations.
The assistance solution consists of 3 services:
Deploy, after agreement from the caller, an emergency doctor
Direct the insured to a partner clinic
Medical care coverage
Medical care coverage
Tunihealth assistance has a network of healthcare professionals that allows the insured to benefit from various medical care.
Each insured as well as each member of their family will have a third-party payment card.
This card is strictly personal and must be kept with the greatest care.
It allows you to be recognized by network providers and informs them about your coverage.
Health insurance contract management
Following subcontracting agreements with your insurance company, Tunihealth assistance will take care of managing your health claims:
Processing of care bulletins according to the official nomenclature and contractual provisions of the contract.
Claims management
Technological means:
TuniHealth assistance is the ideal ally to help you plan, design, execute and manage your healthcare project.
To ensure care solutions with the highest quality standards, Tunihealth has implemented a digitalized platform for the various stakeholders (insured, insurance companies, care providers):
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Insured: Who can access the Tunihealth medical network, benefit from medical treatments and track all reimbursement requests online.
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Care providers: who can manage various verification tasks, member eligibility and immediate approval of health claims.
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Insurance companies: track the progress status of health claims
Would you like to become a partner?
Are you a Tunisian or foreign insurance company? Are you a company wishing to have health insurance in Tunisia?
Are you looking for a unique, personalized service with optimized cost? Or are you looking for transparency and commitment?
Contact us